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At Luxe Fragrances (“we,” “us,” or “our”), we are committed to protecting your privacy with the same care and attention we apply to curating our collection of clean beauty products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luxesfragrances.com.

1. Information We Collect

We collect information that helps us provide our discerning global clientele with exceptional service:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase
  • Transaction Information: Products purchased, order history, and payment method details
  • Technical Data: IP address, browser type, device information, and website usage patterns
  • Communication Data: Correspondence with our beauty concierge team and customer service interactions

2. How We Use Your Information

Your information helps us maintain the clean, worry-free experience you expect from Luxe Fragrances:

  • Process and fulfill your orders for clean beauty products
  • Provide customer support and respond to inquiries
  • Improve our website, products, and services
  • Send transactional communications (order confirmations, shipping updates)
  • With your consent, send marketing communications about new products and offers
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our premium beauty formulations:

  • Service Providers: We share information with trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping, and website operations—all bound by confidentiality agreements.
  • Legal Compliance: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve a global clientele (excluding certain Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We protect your data with the same rigor we apply to our clean beauty standards:

  • 256-bit SSL encryption for all data transmissions
  • PCI-DSS compliant payment processing
  • No storage of full payment details on our servers
  • Regular security audits and vulnerability testing
  • Limited access to personal information on a need-to-know basis

While we implement these robust measures, no internet transmission is 100% secure. We encourage you to protect your account credentials and notify us immediately of any unauthorized activity.

6. Your Rights and Choices

You have control over your personal information, including the right to:

  • Access, update, or correct your information
  • Request deletion of your personal data (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent
  • Request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies—like many premium e-commerce sites—to enhance your shopping experience:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Performance Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used with your consent to show relevant ads

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

8. Children’s Privacy

Our clean beauty products and website are not intended for children under 16. We do not knowingly collect personal information from children under this age.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

For privacy-related questions or concerns, please contact our Beauty Concierge team:

Email: [email protected]

Mailing Address:
Luxe Fragrances
2549 Romines Mill Road
Fort Worth, TX 76104
United States